ZeHMS · Electronic Health Management System
Run the entire healthcare facility from one connected platform.
ZeHMS connects every touchpoint in your facility from patient registration and clinical consultation through laboratory, pharmacy, insurance claims and executive reporting in a single locally supported platform serving 35+ facilities across Tanzania.
Patient Journey
Every step of care, connected.
ZeHMS follows the patient from their first interaction with your facility all the way through to discharge, billing and future follow-up with full data continuity at every handoff.
Registration
Step 1
Triage
Step 2
Consultation
Step 3
Diagnostics
Step 4
Pharmacy
Step 5
Billing
Step 6
Follow-Up
Step 7
Platform Modules
Everything a healthcare facility needs, built in.
ZeHMS ships with 12 integrated modules covering every function of a modern healthcare operation. No fragmented systems, no manual data transfers between departments.
Patient Registration
Digital patient onboarding with signature capture.
Triage & Vitals
Nurse-driven triage with structured vital signs recording.
Outpatient Consultation
Physician consultations with diagnosis coding and referrals.
Inpatient Care
Ward admission, bed management, care plans and discharge.
Laboratory
Test orders, result entry and analyzer connectivity.
Pharmacy & Dispensing
Prescription management, dispensing and stock control.
Inventory
Medical supply tracking, consumption and reorder management.
Billing & Revenue
Fee-for-service, insurance claim preparation and reconciliation.
Insurance Claims
NHIF, ZHSF and Jubilee claim workflow and validation.
DHIS2 Reporting
Automated generation of national health reporting datasets.
Executive Analytics
Operational dashboards for facility leadership and management.
Continuity of Care
Follow-up scheduling, chronic-care monitoring and recall.
Insurance & Claims
NHIF, ZHSF and Jubilee built into the clinical workflow.
Insurance claim processing is built directly into the ZeHMS clinical workflow — not bolted on after the fact. Clinicians follow the same steps they always have; the system ensures claims are complete, accurate and properly formatted before they leave your facility.
Pre-Authorization
Request and track pre-auth for covered procedures before service delivery.
Claim Preparation
Automated claim assembly with ICD-10 coding, service codes and supporting documentation.
Validation
ClaimShield checks each claim against insurer rules before submission to prevent rejections.
Reimbursement Tracking
Monitor submitted claims, approvals, rejections and outstanding payments in real time.
Supported Insurers
National Health Insurance Fund
Direct claim submission, status tracking and reconciliation.
Zanzibar Health Services Fund
ZHSF-specific claim formats, pre-authorization and reimbursement workflows.
Jubilee Insurance
Private insurer pre-authorization, claims and approval tracking.
Detect preventable claim errors before submission.
ClaimShield runs a validation check on every claim before it leaves your facility. It flags errors that cause rejections missing codes, coverage mismatches, incomplete documentation so your billing team can fix them, not wait weeks for a rejection to come back from the insurer.
Error types detected before submission
ClinicalGuard
PilotClinicalGuard identifies missing diagnoses, unsupported services and clinical documentation risks before they become costly claim rejections or audit findings. Currently in pilot with select ZeHMS facilities expanding to general availability based on pilot outcomes.
Laboratory results flow directly to the clinical record.
LabLink connects ZeHMS to laboratory analyzers, moving results directly into the patient record and authorizing only the right clinicians to view them. Fewer manual transcription steps means fewer transcription errors and faster clinical decisions.
LabLink Result Flow
Order
Clinician orders test in ZeHMS lab receives instantly
Processing
Lab runs test on connected analyzer
Result Posted
Analyzer result posted directly to patient record
Clinician Review
Ordering clinician notified and reviews result
Pharmacy & Inventory
Dispensing, stock levels and reorder one system.
ZeHMS pharmacy connects directly to the prescribing workflow. Prescriptions flow from the consultation room to the dispensing counter automatically. Inventory is updated at point of dispense, with low-stock alerts and reorder management built in.
Prescription Management
Prescriptions created during consultation appear at pharmacy immediately no paper routing required.
Dispensing Workflow
Pharmacist reviews, verifies and dispenses with full patient record context visible.
Stock Control
Real-time inventory levels updated at each dispense. Minimum quantity alerts prevent stockouts.
Revenue Integration
Pharmacy transactions feed directly into billing for automatic invoice generation.
Drug Interaction Checking
Pharmacist review layer with clinical notes and dispensing history per patient.
Procurement Planning
Consumption reports support forecasting and procurement decision-making.
Ward Overview Medical Ward A
Inpatient Care
Ward management that keeps every clinician informed.
ZeHMS inpatient management gives nursing staff, clinicians and ward managers a real-time view of bed occupancy, patient status and pending tasks without relying on paper boards or verbal handoffs.
CareContinuum
In DevelopmentCareContinuum extends ZeHMS beyond the single visit managing follow-up scheduling, chronic care monitoring, patient recalls and missed-appointment recovery. Currently in active development and planned for release within the ZeHMS platform.
Executive Analytics
Operational intelligence for facility leadership.
Facility directors and management teams need more than raw data they need operationally meaningful views of what is happening across the facility. ZeHMS executive analytics provides dashboards designed around decisions, not just records.
Facility Dashboard
August 2026Security & Compliance
Patient data protected by design.
ZeHMS is built to handle sensitive clinical data responsibly. Security controls are embedded into the platform not added as an afterthought.
Audit Trail
Every significant action generates an immutable record who accessed what, when and from where.
Role-Based Access
Clinical, nursing, administrative and management roles operate within separated permission boundaries.
PDPC Compliance
Zanexa is registered as a Data Controller under Tanzania's Personal Data Protection Commission.
Automated Backups
Data is backed up automatically with defined recovery objectives and tested restoration procedures.
Tenant Isolation
Each facility operates in an isolated data environment. No cross-facility data access is permitted.
Encryption
Patient and operational data is encrypted in transit and at rest using industry-standard protocols.
Implementation
A structured path from evaluation to live operations.
Zanexa's local team handles implementation end to end from the first assessment visit to the day your facility goes live and beyond.
Assessment
We evaluate your facility's current workflows, staffing model, existing systems and reporting obligations before writing a single line of configuration.
Configuration
ZeHMS is configured to match your department structure, fee schedules, insurance contracts and operational rules not the other way around.
Training
Role-specific training for clinical, administrative and management staff delivered on-site in Swahili and English by Zanexa's local implementation team.
Go-Live & Support
A supervised go-live with our team on the ground, followed by structured ongoing support, system updates and continuous operational partnership.
ZeHMS Intelligence
More than records. An active operational intelligence platform.
ZeHMS is evolving beyond record-keeping into a platform that actively surfaces operational risks and opportunities for your team.
ClaimShield
Detect preventable claim errors before submission and protect valid facility revenue.
Currently AvailableClinicalGuard
Identify missing diagnoses, unsupported services and clinical documentation risks before they become costly problems.
PilotLabLink
Move results from connected laboratory analyzers to authorized clinicians with less manual re-entry.
Currently AvailableCareContinuum
Manage appointments, follow-ups, chronic-care monitoring and missed-patient recovery beyond a single visit.
In DevelopmentReady to Get Started?
See ZeHMS running in a facility like yours.
Our implementation team will walk you through ZeHMS with scenarios matched to your facility type, insurance contracts and workflows not a generic product demo.